Privacy Policy

​

​

Introduction

​

ITM Technologies (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

​

By using our website, you agree to the terms outlined in this policy.

​

Information We Collect

​

We may collect the following information:

Information you voluntarily provide

• Name

• Email address

• Phone number

• Company name

• Messages submitted through forms

 

Automatically collected information

• IP address

• Browser type

• Device information

• Website usage data (via cookies/analytics tools)

 

We do not collect sensitive personal data unless explicitly provided by you.

 

How We Use Your Information

​

We may use your information to:

• Respond to inquiries

• Provide support services

• Communicate with you

• Improve website performance

• Send updates or service notices

• Diagnose technical issues

 

We do not sell, rent, or trade your data to third parties.

 

Cookies and Tracking Technologies

​

We may use cookies and analytics tools (such as Google Analytics) to understand website usage and performance.

You can disable cookies in your browser settings if you choose.

​

Third-Party Services

 

Our website may contain links to third-party platforms, such as:

• ConnectWise

• Remote support tools

• Vendor websites

• Social media links

 

We are not responsible for external site privacy practices.

 

Data Security

 

We take reasonable measures to safeguard personal information, including:

• Access controls

• Encryption where applicable

• Security monitoring

 

However, no online system is 100% secure.

 

Data Retention

 

We retain personal information only as long as necessary for:

• Communication

• Support

• Legal or business purposes

 

You may request deletion at any time.

 

Your Rights

 

You may request:

• Access to your data

• Corrections or updates

• Deletion of data

• Information on how data is used

 

Contact us using the information below.

 

Children’s Privacy

 

Our services are intended for adults and professional use.
We do not knowingly collect information from minors under 13.

 

Changes to This Policy

 

We may update this policy from time to time.
Updates will be posted on this page with a revised date.

 

Contact Information

 

For questions, requests, or concerns, please contact:

 

ITM Technologies
Support Email: support@itmtechnologies.com
Phone: (516) 858-2799

​​

Last updated: December 2025